GDPR

The collection of our customers' personal data on insunnymood.com takes place within the framework of applicable legislation and the EU general data protection regulation (GDPR).

We collect information about our visitors as follows:

• Through cookies when you visit our sites, eg IP address, country, visited pages, categories you looked at, interaction / clicks and searches.
• Through purchases, eg demographic information, e-mail address, goods, order amount and frequency. Also sent transaction messages, e.g. confirmation of order, delivery or refund.
• Through user behavior and involvement in sent messages (e-mail, SMS, mail or telephone), eg. opening frequency, click rate, and the time you used to read email, transmitter domain and type of email client.
• By credit check via an assessment company as a third party.

The reason why we collect the information above is for the following reasons:

• To fulfill our obligations to you as a customer or user of our service - such as buying, invoicing and customer service.
• To be able to handle customer service via email or telephone. To answer questions about your order or previous orders, correct errors and to guide the customer.
• Marketing. To show inspiration, product offers / services and personal recommendations via web, email and phone.
• To improve the customers' experience of interacting on our website, such as making your experience with us more personal, developing new functions, services and products. This also includes administering, protecting, operating and maintaining our websites, administering and securing systems, following statistics on usage and purchases on the website and improving knowledge of our customers' preferences.
• Fraud and risk. To prevent fraud and risk assessment.
• To follow the current lagislation.
  
  

Timeperiod for storing data

We will store your personal data for as long as it is necessary to fulfill the purposes described in these terms and conditions unless a longer storage period is required or permitted by law or for any other legitimate and lawful business purpose. 

Access to your personal data for modification, updating and deletion of data

As a customer, you have the right to access your collected personal data categories and you have the right to object to registration according to the relevant provisions of the EU General Data Protection Regulation (GDPR). Upon reasonable request, we will update, modify or remove any personal information we control, subject to any law enforcement action.

We can reject requests that are unreasonably recurring, involve disproportionate technical intervention or affect the personal data of others. All questions regarding this should be made to customer service via e-mail contact@insunnymood.com

PRIVACY POLICY

When you place your order with us you need to provide some personal information. In connection with your order, you agree that we will store and use your information in our business to complete the agreement with you. According to the Personal Data Act (PUL) you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you may request that the information be corrected or deleted. If so, please contact us by e-mail.

COOKIES

A cookie is a text file that is added to your computer or other IT equipment. A cookie makes it possible to recognize your computer and collect information about which pages and functions have been visited. It helps maintain your choices when navigating a site or returning to it at a later time. Cookies are sometimes used to collect information that is considered to constitute personal data, such as IP addresses and information linked to the IP address, but no personal information directly related to you as a person.

Cookies are used by all websites and are often a necessity for the website or the digital channel to work properly. Cookies can either be deleted automatically when the user closes their browser, so-called "session cookies", or is stored on the user's computer to facilitate future visits to the website, so-called "permanent cookies". Even permanent cookies should be deleted automatically after a certain specified time.

In our digital channels, we use cookies for several reasons related to functionality, analysis and marketing. Above all, we use cookies to collect statistics about users' visits and to improve their experience of the visit. For example, users' choices can be saved, but we also use cookies for different types of marketing.

If you now or in the future want to say no to cookies or delete them, you can do so via the settings in your browser. If you delete all cookies, some functions on the site may stop working. However, you can always remove the cookies that are used for marketing without the website ceasing to function. Read more about how you say no to cookies in your browser on minacookies.se.